Social Dialogue

Social dialogue is the dialogue between the social partners, i.e. the employers and the employees, on the arrangement and development of work-related issues. This dialogue was initiated at the EU level in 1985; it is recognised in Title X (Art 151-161) of  the Treaty on the Functioning of the European Union (TFEU). 
In 1998, the Insurance Sectoral Social Dialogue Committee (ISSDC) was set up as one of the today more than 40  sectoral committees, with Insurance Europe (then CEA), (then) ACME, and BIPAR, the European Federation of Insurance Intermediaries, as organisations representing employers, and UNI Europa Finance representing the industry’s employees. With the transfer of activities from ACME to AMICE at the beginning of 2008, AMICE has taken over the role of representing its members as employers.
Having initiated the process, the Commission withdrew from further involvement in the contents of the work and the process has become purely bilateral between employers and employees. The Commission, however, basically funds the work of the committees. The ISSDC has adopted its own rules of procedure and establishes a yearly work programme. Work is done in several working group meetings throughout the year and at least one plenary to ratify working results.
Since 2011, one major area of work for the ISSDC is the “demographic challenge” for insurers as employers and their staff. A first brochure, published in 2012, featured a selection of "good practices" illustrating three key aspects from a 2010 joint statement of the social partners. The good practices are presented to serve as guidance for companies wishing to address the issues identified by the social partners: qualifications and life-long learning; work-life balance; and health and safety measures. Mutual and cooperative insurers figure prominently in this collection of outstanding examples.

The social partners have just launched a second edition, Demographic challenge revisited: innovative measures in the EU insurance sector at a conference in Bucharest on 11-13 May 2016 which includes good practices in the areas mentioned above with the addition of telework, and has a particular focus on central and eastern Europe.

In February 2015, the social partners signed a joint declaration on telework.

In October 2016, the social partners signed a joint declaration on the social effects of digitalisation.

AMICE participates in the meetings of the working group at the Secretariat level and endeavours to provide speakers from its membership when invited to contribute in this form at working group meetings and plenaries.


Joint statement on the effects of regulatory requirements and compliance on employees
Employer and employee representatives act

Follow-up to the joint declaration on the social effects of digitalisation
Employer and employee representatives sign up

Demographic challenge revisited: innovative measures in the EU insurance sector
A selection of case studies focused on
central and eastern Europe

Joint declaration on telework
Employer and employee representatives sign up

Adressing the demographic challenge in the insurance sector
Summary report  of ISSDC conference, 14 June 2012  

Summary report of ISSDC seminar22 September 2012

Combatting the demographic challenge in the insurance sector  FR DE   Other Lang  
A selection of initatives in Europe  

Demographic challenges in the workplace
Employer and employee representatives sign statement 

Financial services: challenges and prospects 
Eurofound study

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